AiHummer
English▾
Log in
v1.0.x▾
v1.0.xstable
{ }Swagger
Customer portal/Custom domain

Custom domain

v1.0.x · updated 2026-07-10

The “Custom domain” screen lets you open your cloud instance at your own address (for example assistant.company.com) instead of the managed <name>.cloud.aihummer.ru.

How it works

  1. Enter the desired domain on the “Custom domain” screen. The domain is lowercased and lightly validated (must contain a dot, no spaces).
  2. In response you get a CNAME target — your managed address <subdomain>.cloud.aihummer.ru.
  3. In your DNS settings create a CNAME record: <your-domain> → <CNAME target>.
  4. Once DNS propagates, the platform verifies the CNAME, issues a TLS certificate and connects the domain. This runs in the background.

Statuses and the step-by-step wizard

The screen shows a four-step wizard — domain entered → the CNAME record (type, host and a copyable target value) → DNS check → certificate — and a badge with the current status:

  • Checking (pending) — the platform is verifying the CNAME and issuing the certificate; the “Check now” button requests a fresh verdict.
  • Connected (connected) — the certificate is issued and the domain works; an “Open” link to https://<your-domain> appears.
  • Failed (failed) — verification or certificate issuance failed: check the CNAME record and retry.

Keep in mind DNS records do not propagate instantly — after creating the CNAME the check may stay “Checking” for a while.

What happens next

When the domain is connected, it replaces the managed address on the instance dashboard and in the “Open panel” link. An empty domain clears the mapping and restores the managed address. The managed subdomain <name>.cloud.aihummer.ru keeps working in parallel.

Tips

  • Use a subdomain (for example ai.company.com), not the root domain — a CNAME at the apex isn’t supported by every registrar.
  • The certificate is issued automatically; you don’t upload it separately.
  • Make sure an old record for that name (A/AAAA/CNAME) doesn’t conflict.

Next